Privacy Policy

1. Overview

4 Church ("we", "us", or "our") is a nonprofit organization that provides ministry technology tools to churches and Christian organizations. This Privacy Policy explains how we collect, use, store, and protect information when you use our platform ("Service"). We are committed to being transparent and honoring the trust churches place in us.

2. Information We Collect

Account Information: Name, email address, phone number, church name, and billing details when you register for a partnership.

Member Data: Contact information, communication history, giving records, event registrations, and discipleship pipeline data that you and your team enter into the Service.

Usage Data: Information about how you interact with the Service, including device type, browser, pages visited, and timestamps, used to improve performance and security.

3. How We Use Your Information

• To provide, maintain, and improve the Service and its features.
• To process payments and manage your partnership level.
• To send important account, billing, and service notifications.
• To provide customer support and respond to inquiries.
• To detect, prevent, and address fraud or security issues.
• To comply with legal obligations.

4. Data Sharing

We do not sell your data. We share information only as necessary to operate the Service:

• Service Providers: Trusted third-party vendors (e.g., payment processors, hosting providers) who help us deliver the Service under appropriate data agreements.
• Legal Compliance: When required by law, court order, or to protect the rights and safety of 4 Church, our partners, and others.

5. Data Security, Privacy & Compliance

We use industry-standard security measures including encryption in transit and at rest, access controls, and regular security reviews. Our platform infrastructure is built to satisfy rigorous international compliance frameworks including ISO 27001, SOC 2 Type II, EU Data Privacy Framework, GDPR readiness, and HIPAA compliance requirements.

While we work hard to protect your data, no system is perfectly secure. We will notify affected users of any confirmed data breach in accordance with applicable law.

6. Data Retention

We retain your data for as long as your account is active. After account termination, we provide a reasonable grace period for you to export your data, after which we may delete it. Some records may be retained longer to comply with legal or accounting requirements.

7. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data. To exercise these rights, contact us at friends@4.church. We will respond to verified requests within 30 days.

8. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

9. Cookies & Tracking

We use cookies and similar technologies to keep you logged in, remember preferences, and analyze usage. You can control cookies through your browser settings, though some features may not function properly if they are disabled.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify partners of significant changes via email or within the platform. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

11. Contact

If you have questions about this Privacy Policy or your data, please email us at friends@4.church or text us at 903.436.3359.